Mitchell Ludwig

Shareworks - Morgan Stanley

January 2018 - April 2020

Data Analytics Developer

• Brought on for time-sensitive interdisciplinary work, to move large amounts of financial records into the system
• Worked with git, python, Pentaho, Docker, CentOS/RHEL, Java, Oracle SQL, SQLite, to lead development of a data migration system
• Worked with Dataiku web based data science platform to build out Data Warehouse
• Extensive work developing Python-based analytics with jupyter notebooks, numpy, pandas, and matplotlib
• Extensive work in Java to develop APIs to get data from the system with extremely high performance
• Extensive work in SQL to query large datasets
• Communicated data and visualizationgs with high level management
• Senior technical person with wide authority to implement the project as I saw fit
• Used Ansible for deployments
• Used BitBucket/Jenkins/Docker for CI
• Also responsible for fixing random glitches in the primary system in the dead of the night (pager duty)

Edgemont Computer Geek (Personal Company)

November 2006 - January 2018

Web Administrator / Web Developer

• Designed, installed, and maintained multiple Windows Server and cloud-based virtualized Linux servers (Amazon EC2) for high reliability
• Implemented a great many web sites with LAMP (Linux, Apache, MySQL, PHP).
• Frequently required looking over server logs, monitoring and optimizing system performance, and managing user accounts and permissions
• Provided onsite and offsite professional technical support
• Troubleshot SOHO networks, solving issues with a variety of systems including resource access, virus removal, printer, e-mail, network, and security setup

SPLICE Software

May 2015 - January 2018

Cloud Infrastructure Administrator / Web Developer

• Maintained and architected a fleet of ~30 Linux servers in multiple private and public clouds, primarily in Amazon Web Services
• Implemented various web-based tools with Django, React, and React-Native for mobile
• Implemented cloud monitoring software in Apache/Django with django-rest-framework, ansible, and PagerDuty
• Maintained backups
• Frequently required looking over server logs, monitoring and optimizing system performance, and managing user accounts and permissions
• On-call to troubleshoot issues as they arose

Mark’s (Through FGL Sports)

February 2014 – September 2014

In-Store Support Technician, Level 3

• Installed, Maintained, Troubleshot a variety of equipment in individual stores, including cash registers, advertising equipment, network equipment, and desktop/laptop computers
• Implemented web app to automate common tasks, and make them available to the TSC (Level 1 support desk) so that they could increase their first-call resolution rate, and help the stores get back up and running more efficiently
• Maintained, Troubleshot server equipment that supported the stores directly, including print servers, update servers, banking servers, and file servers
• Provided onsite and offsite professional technical support

Talisman Energy – Through TEKSystems

June 2011 – September 2012

Desktop Support Technician, Level IV

IBM, Superstore, Futureshop, Best Buy, Walmart, The Bay, RBC Royal Bank, and TD Bank – Through Kelly Services

February 2010 – September 2010

POS Technician

Shell Oil – Through TEKSystems

March 2009 - April 2009

Desktop Support Technician, Level III

General Dynamics Canada – Through Sapphire Technologies

December 2008 – February 2009

Desktop Support Technician, Level III

Calgary Board of Education

September 2006 – January 2008

Desktop Technician, Level II

SMART Technologies – Through Robert Half Technologies

August 2008 – October 2008

Help Desk, Level II

Calgary Stampede

May 2006 – August 2006, May 2007 – August 2007

POS Technician